Private Policy | BorneoHomes

Effective Date: 09/01/2024

1. Introduction

At BorneoHomes (“we,” “us,” “our”), we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website Home | BorneoHomes (borneomanagement.net) (the “Site”), use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.

By using our Site or providing us with your information, you agree to the terms of this privacy policy.

2. Information We Collect

We collect various types of information in order to provide and improve our services:

Personal Information: When you contact us, request information, or use our services, we may collect personal information such as your name, email address, phone number, postal address, and other details necessary for property management services.
Property Information: For those using our property management services, we may collect information related to properties you own or manage, such as property addresses, lease agreements, and tenant details.
Payment Information: When you make payments through our Site, we may collect financial details such as billing address and credit card information. These details are processed securely via our third-party payment processors.
Usage Data: We automatically collect information about your interactions with our Site, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us improve user experience and analyze trends.
Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences, and you can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing Services: To manage properties, communicate with tenants and property owners, process rental applications, and provide property maintenance services.
Improving Our Services: To analyze how visitors use our Site and services and to improve functionality, user experience, and service delivery.
Marketing Communications: With your consent, we may send you promotional materials, newsletters, or updates about our services. You can opt out of these communications at any time by following the unsubscribe instructions in the email.
Payment Processing: To securely process payments for rent, property management fees, and other related services.
Compliance with Laws: To comply with legal obligations, such as tax reporting, regulatory compliance, and responding to lawful requests from law enforcement.

4. How We Share Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who assist us with various services, such as payment processing, website hosting, maintenance, and customer support.
Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or investigations.

5. Data Security

We take reasonable precautions to protect your personal information. However, no method of data transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding the personal data we collect and use, including:

Access and Correction: You may request access to the personal information we hold about you and ask for corrections if any details are inaccurate.
Data Deletion: You may request that we delete your personal information, subject to certain legal or operational limitations.
Opting Out of Marketing: You can opt out of receiving promotional communications from us at any time by following the instructions in those communications.
Cookie Preferences: You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

If you are accessing our Site from outside [your country], please be aware that your information may be transferred to, stored, and processed in [your country], where our servers are located. By using our Site and providing your information, you consent to this transfer.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us.